7 reasons, why you should have a business management software
1 July 2017
1. 24 hour availability
Let’s start with the most important feature that comes with the software — 24 hour availability, 7 days a week, which allows your clients to register and book classes at any time of the day or night.
You use your time wisely and you don’t like standing in lines? Your students feel the same way. 60% of clients book classes outside opening hours, when your studio/school is already closed.
Our clients’ experience shows that 90% of all bookings are online bookings, therefore online registration is the key element, that attracts new clients and radically increases your customers’ loyalty.
Effective school and staff management takes time. By having a professional management software for your studio or school, you gain, not only in financial matters, but what is more important, you save your and your client’s time. You don’t have to waste it on endless phone calls, checking and replying emails and manually noting down your students.
And your clients? They get even more — no limitations, they have the freedom to book at any time from wherever they wish.
If you focus on the development of your business, you need to invest in a software, which will help you with management matters. Our clients all agree, that after implementing online bookings and payments, number of students significantly increased.
Even if you think that you don’t need such software, sooner or later, you will need to implement it anyway, otherwise you will end left behind market trends and competition.
4. Customer experience
„Customer experience” – not only your product is important, but also the way you offer it. Positive relationship with your company is a very important factor for its’ promotion and future development. Try to fulfill your clients’ expectations.
Thanks to lightenbody™ you will reduce the number of no-shows, your clients will be able to make changes themselves — cancel the booked visit and choose another date, the system will send an email with booking confirmation.
Clients by logging into the software, have an insight view into booked classes and owned pricing options, they will never forget about a private lesson or booked activity.
5. Face the competition
Nowadays, the internet is one of the most effective and efficient ways to promote your business. Among many benefits, that come with an online management software, we cannot overlook the most obvious ones: ease of use, satisfying individual needs of clients, fast service and the most important low costs.
If another studio offers services like online registration or payments, your clients will expect the same from you. Even if your competition doesn’t have such software yet, with lightenbody™ you can gain the advantage over them.
6. Security and mobility
By having a business management software, you will convince your clients to make online transactions, lightenbody™ focuses on using secure technologies, such as encoding and authorization. Thanks to that you have the best guarantee of confidentiality in information exchange.
No more fearing about your significant data, losing important notes or computer failure. Your day plan, scheduled classes, information about teachers, studio/school will be always safe on your lightenbody™ account. You can access your account from any device connected to the internet, anytime and anywhere.
7. Virtual host
Imagine, you are hiring a “virtual host”. Such employee is always available, works without a break 24 hours a day, 7 days a week. He works for little money, never gets sick, doesn’t need a vacation, doesn’t complain – perfect employee! 😉
Online booking works like a “virtual host”, thanks to that your real hosts have more time to offer your students, when they arrive for the class. The possibility to book classes online will allow smaller schools to not hire a full-time host.